Mercedes Benz covers its new vehicles with a new vehicle limited warranty for 50k miles or 48 months, depending on what comes first. The warranty protects against defects in workmanship or material. Investing in a Mercedes Benz extended warranty is a great idea, especially if you plan to keep the vehicle beyond the automaker’s new vehicle limited warranty period. The plan offers extra protection when the 4-year original warranty expires.
Repairs can be costly if your vehicle breaks down, especially if it is a Mercedes Benz. The model ranks second to BMW among the most expensive cars to maintain in ten years, according to Clark. You can read more about the BMW extended warranty cost to see how it compares to Mercedes. Coverage from an extended warranty could save you from unforeseen repair expenses should something happen on the road.
Even though a Mercedes extended warranty provides peace of mind, it is vital to know whether the dealer extended warranty is the best option after your factory warranty expires. The industry has plenty of extended auto warranty companies offering coverage options for different vehicle brands, including Honda and Merc. After looking into the top extended warranty vehicle providers, we are going to assist you in determining if a warranty from Mercedes or their competitor is the best option for you.
Mercedes Benz Factory Warranty
Before exploring the extended warranty coverage, let us break down the automaker’s warranty, which comes with your Merc. The New Vehicle Limited Warranty covers parts and labor for your vehicle, including:
- Different emission performance as well as control warranties. Terms of coverage often vary according to your state, and whether you are driving a hybrid car. However, they can range from 2 years or 24k miles to as long as 15 years or 150k miles.
- Merc plug-in hybrid vehicle’s high voltage battery comes with a limited warranty of 62k miles or six years.
- Merc tire warranty lasts 12k miles or 12 months.
- The deal includes vehicle service parts and accessories limited warranty, whose terms depend on the parts.
If you experience issues during the new vehicle coverage period, you can take the car to any authorized Mercedes-Benz dealership for repairs and services under warranty. Nevertheless, unlike most car manufacturers, Mercedes does not have a separate powertrain warranty since it comes in the New Vehicle Limited Warranty.
For used Merc vehicles, the Mercedes Benz certified pre-owned warranty offers additional protection for 12 months or up to 100k miles. Similar to the new vehicle limited warranty, you can take the certified pre-owned car to any authorized dealership for parts failure. Mercedes will make all repairs, replace parts, as well as correct material or workmanship defects under coverage for both the new vehicle limited warranty and certified pre-owned warranty.
If the original vehicle warranty excludes something or your coverage expires, it will leave you responsible for costly repairs. Below is a list of items a Mercedes-Benz factory warranty does not cover:
- Wiper blades and inserts
- Wheel alignment
- Tire and rim damage
- Regular maintenance
- Racing or competitive events
- Modifications or improper body repairs damages
- Lack of maintenance damages
- Glass damage
- Extra expenses like rental reimbursement and lodging costs
- Environmental damages like wind, tree sap, and road salt
- Discs and brake pads
- Design changes
- Damage to the interior surface
- Damage from accidents, misuse, or negligence
- Altered odometer
For the above and other wear and tear requirements, Mercedes provides prepaid maintenance coverage plans, including wheel-tire coverage, and other packages for a variety of internal and external components.
The Common Repairs for Mercedes-Benz
Mercedes-Benz has an average reliability rating of 3.0 out of 5.0, according to RepairPal, giving it a levelheaded range compared to other vehicles in terms of materials and workmanship. Besides, the model’s average annual repair cost is $908. Most of its vehicles require one repair annually, with 13% of the repairs involving parts replacements and severe services. The most common repair expenses for Merc vehicles include:
|Mercedes E-Class||AC Compressor Replacement||$1,065–$1,578|
|Mercedes Sprinter||Catalytic Converter Replacement||$2,296–$3,405|
|Mercedes S-Class||Head Gasket Replacement||$2,720–$3,624|
|Mercedes AMG||Fuel Pump Replacement||$970–$1,431|
|Mercedes B-Class||Ignition Switch Replacement||$457–$683|
When you purchase a Mercedes Benz extended warranty, the provider will cover defective materials. A Mercedes extended warranty would likely cover most of these repairs because they concern materials or workmanship.
The Mercedes Extended Warranty
We are going to help you figure out the answer to the common question: what does my Mercedes Benz warranty cover? For drivers who want to maintain coverage under the automaker’s dealership, the company provides an extended limited warranty, which protects your vehicle after the factory warranty expires. However, unlike the ford extended warranty, you have to buy it from an authorized dealership before the original manufacturer warranty expires.
The protection provides powertrain and bumper to bumper coverage for between one to three years with mileage limits of either 75k 0r 100k miles. Apart from protecting defective materials, the plans entail;
- Loaner cars
- Roadside assistance
- Access to AMG Private Lounge
- Trip interruption cover
According to the Mercedes Benz extended limited warranty agreement, coverage includes the following parts:
- Antenna motor and mast
- CD player
- Central locking system
- Climate control
- Cooling system
- Electrical systems
- Fuel injection system
- Navigation system
- Passenger Car 4Matic components
- Power seat drive cables
- Radio receiver
- Steering system
- Suspension traction and stability systems
- SUV 4-wheel drive system
Repairs at an authorized Merc dealership have no deductible, meaning all extended warranty plans from Mercedes have a standard $0 deductible. You do not need prior approval to take your vehicle to any of the 350+ authorized Merc dealerships in the US and Puerto Rico for repairs.
Canceling The Mercedes-Benz Extended Limited Warranty
You can get a Mercedes Benz extended warranty refund according to the agreement’s terms and conditions. Customers can invalidate their extended limited warranty for a full refund any time before the new vehicle limited warranty expires. You should submit a written cancellation request using a cancellation form from your selling dealer or any other authorized dealership.
Mercedes provides 30 days from the warranty’s purchase date to get a full refund if you haven’t been paid for claims. In other instances, you will get a refund for the unused portion of your agreement, also known as a pro-rata refund as follows:
- Your pro-rata refund will depend on the agreement’s purchase price, less the cost of coverage offered and claims
- The repayments provide the percentage of a customer’s purchase price concerning the remaining time or mileage in the agreement
- Merc determines the pro-rata refund by multiplying the buying price by the rate of unused warranty coverage
- The request should be within 90 days after you cease ownership of the vehicle covered by the agreement. Also, the car shouldn’t have been transferred to another private party.
Third Party Extended Warranty Options For Your Mercedes-Benz
Even though buying an extended warranty directly from one of the authorized dealers offers many positives, plans from these dealers may not be the best fit for all drivers. You may want to consider checking other third-party providers for Mercedes Benz extended warranty best price. The dealerships’ extended warranties limit Merc owners to using specific repair shops, parts, and technicians.
If you need the flexibility to choose independent repair shops, use your car for business purposes, and extend your protection beyond seven years or 100k miles, then you’ll want to find a third-party extended warranty provider. Also, Mercedes requires you to buy into their extended warranty before the original warranty expires, giving a limited window to get into coverage. The providers below, as well as most of the other third-party companies, don’t have such restrictions.
Our research recommends CARCHEX as the best overall provider for extended warranties, based on their plan options, customer service, and company reputation.
The company has been providing customers with excellent auto coverage for more than 20 years. CARCHEX carries a Better Business Bureau accreditation with an A+ rating. Besides, they hold outstanding reviews and ratings with ShopperApproved.com, Trustpilot, and Consumer Affairs.
Other benefits with CARCHEX include:
- no-pressure sales approach,
- different contact options, including email, telephone, and online chat
- 30-day money-back guarantee
CARCHEX provides five coverage options for every vehicle, which customers can customize to match their needs.
- Bronze Coverage: Offers protection from the most expensive breakdowns, including basic powertrain coverage
- Silver Coverage: Offers powertrain coverage with electrical components, AC components, and fuel delivery
- Gold Coverage: The plan offers protection for all the main components of your vehicle, including electrical, braking, powertrain, air conditioning, and steering
- Platinum Coverage: The policy protects many components and provides the most comprehensive level of included parts coverage with a five to ten-year service term
- Titanium Coverage: The package offers bumper-to-bumper coverage with some limited exclusions
Each of the above plans come with extra benefits like:
- Towing coverage
- Gas delivery
- 24/7 roadside assistance
- Trip interruption service
You can call the provider at (877) 253-0058 to get a quote for your Mercedes or simply visit their website.
Our research revealed CarShield as the most popular third-party extended warranty provider, with coverage to millions of vehicles since 2005. Also, they have over 6,000 ratings on Trustpilot, the highest figure when compared to its competitors.
Unlike CARCHEX, they have a total of six extended warranty coverage plans, with two specialty plans.
- Diamond Coverage: The plan offers bumper-to-bumper protection for new vehicles, covering nearly all parts, save for a few exclusions
- Platinum Coverage: The company’s Platinum Plan provides comprehensive protection, featuring all components from lower-tier plans, plus all suspension, electrical, steering, radiator components, and braking.
- Gold Coverage: It represents CarShield’s powertrain plus plan, implying that on top of the cover lower-tier plans offer, the Gold Plan includes a fuel delivery system, starter system, power windows, fuel pump, and alternator.
- Silver Coverage: The most inexpensive, basic powertrain protection plan from CarShield protects transmission, transfer case, the engine, drive axle, and water pump.
- High Tech Coverage: CarShiled provides this plan to cover parts related to the vehicle’s technology, including power windows and audio, among others.
- Specialty Coverage: CarShield has specialty plans covering ATVs and motorbikes, unlike most extended warranty companies.
Similar to CARCHEX, most of the plans by CarShield come with the added benefits of:
- Rental car reimbursement
- Coverage for trip interruption
- 24/7 roadside assistance
Customers can call CarShield at (800) 563-2761 or check their website for details on covering your vehicle.
Other Third-Party Extended Warranty Companies
Since its inception in 2010, the firm has earned accreditation from the Better Business Bureau with an A+ rating for providing outstanding customer service and different coverage plans. The provider carries the best quotes and claims process among its competition, and we recommend getting a Mercedes Benz extended warranty quote by visiting their website or calling 888-691-2354.
The provider has been offering auto warranties for 10+ years. Endurance is backed by the AM Best A- rating for insurance companies. Endurance provides plans directly to customers instead of being a plan broker for warranty administrators like some of its administrators do. You can visit their online portal or call them at 877-374-1840 to obtain a free quote for your Merc.
Frequently Asked Questions (FAQ)
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The Bottom Line
The Mercedes Benz extended warranty offers up to three years’ protection beyond the original warranty or up to 100k miles. However, third-party extended warranty providers such as CarShield and CARCHEX allow for maximum flexibility in your protection plan. You can purchase third-party auto cover plans at nearly any time, regardless of where the new vehicle warranty stands. A third-party extended warranty may be the most reliable way to cover your Merc in the long haul through flexibility in the choice of repair shops, longer terms of coverage, and the ability to use your Mercedes for ride-sharing.